My Licenses and Certifications

Opening your list

Use your agency’s menu link to My [module name] (for example My Licenses & Certifications). You only see your credentials—not other employees.

What you’ll see

The screen shows your credentials in a table-style list with status information (e.g. OK, expiring, expired) and proof indicators where applicable, plus summary counts where the product shows them.

You can search and use filters the same way managers do to narrow the list; Reset filters clears them.

Adding or updating your credentials (when allowed)

When self-service is enabled and your agency permits it:

  • You can add a new credential that belongs to you, or open an existing one that is already assigned to you to update it.
  • You may need to pick a catalog credential (the type of license/cert), enter ID or license numberissuing authoritydates, and optional notes.
  • If the credential expires, provide an expiration date unless your agency allows non-expiring and you check that option.
  • You can often upload proof (e.g. image or PDF) where the form allows.

You cannot delete a credential from the system in the same way a manager can; removal is usually a manager or administrator action.

Read-only mode

If you open a credential but you are not in “edit” mode, the form may be read-only until you click Edit (if your site shows that). If you still cannot edit, self-service may be off or the record may not be yours.

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